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Customer Services

Carlingwood Customer Service is here to make your shopping trip easy.

 

Find the staff in the booth at entrance #5, between Scotiabank and RBC Royal Bank. Customer Service is open Monday to Saturday from 9:00am to 9:00pm and Sundays from 10:00am to 6:00pm

 

Services Offered

The following services are available at Carlingwood Customer Service.

  • Free coat and parcel check
  • Lost and Found
  • Shopping Centre Employment listings
  • Lost Children / Find Help
  • Paging customers
  • Contact with shopping centre security
  • Single, Double and Infant Strollers - Free lending program with government issued photo ID indicating valid home address
  • Wheelchairs & Wheeled Walkers - Free lending program with government issued photo ID indicating valid home address
  • Carlingwood Gift Cards - Useable at most Carlingwood retailers

 

Other Customer Services Provided

Other services provided to make your shopping easier

  • Courtesy Parking Spaces for Parents at Entrances 3, 4, & 5
  • Handicap Parking Spaces at all Entrances (with permit)
  • Handicap Access Doors at Entrances 1, 2, 3, 4, 5 & 6
  • Courtesy Phones at all Pay Phones
  • (Free calls go directly to Customer Service)
  • Pay Phones at Entrances 1, 2, 3, 4, & 5
  • Baby Change & Nursery Room with microwave

    (Located behind the Food Court)

  • Free WIFI (currently WIFI is under maintenance and therefore not available)

  • Family Washrooms (Located behind the Food Court and between Suzy Shier and the Source)
  • Kiddies Rides at entrance #1 & 5 (unsupervised, coins required)
  • Carlingwood Toddler Playground between Scotiabank and RBC

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